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We’re here to answer your questions and ensure you have the best shopping experience. If you need further assistance, please don’t hesitate to contact us.
Here are our estimated delivery times:
- Handling time: 1-2 business days
- Transit time: 6-8 business days
- Estimated delivery time: 7-10 business days
For more details, please refer to our Shipping Policy
Yes, we offer free shipping on all orders within the United States. For more information, please check our Shipping Policy
Shape Couture is a U.S. based brand.
If you receive a defective item, we’ll replace it at no cost. Please contact us and return the item within 30 days. For more information, see our Return Policy
Yes, we offer a 24-hour cancellation window. To cancel your order within this timeframe, please contact us.
We have a simple and hassle-free return process. For complete details, please visit our Return Policy page.
Once we receive and inspect your returned item, your refund will be processed. Refunds typically appear on your original payment method within 7 business days, depending on your bank or payment provider. See our Refund Policy for more details.
Yes, we provide a 30-day warranty on all purchases. For more information, please refer to our Return Policy
You can reach our customer support team through the Contact Us page or by emailing us at support@myshapecouture.com
No, we currently ship exclusively within the United States.
We are an online-only store, which allows us to offer the best prices and a wide selection of products.
For detailed information about product exchanges, please refer to our Return Policy
You can track your order through the Track Order page on our website.